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Stop Obsessing About Experiences; Start Enabling Participation

"The problem with obsessing over the experience is that you end up mistaking the means for the end [...] Purpose, value, safety, relevance. Weave these qualities together and you should get a better – and more precise – definition of experience that actually delivers what matters most: active, personal participation from the people who matter most to your work."

Room 301 experiment is another great case in point.

(LinkedIn post 2019)


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